Advanced Consultation Experience
Day 1 (11:00 - 12:30)
Day 1 (3:30 - 5:00)
Day 2 (11:00 - 12:30)
Day 2 (3:30 - 5:00)
Ame and Dennis share a blueprint and secret service that they have developed for an Advanced Consultation Experience (A.C.E.) that is easy to follow, organized and will guarantee results. This is an informative, fun, learning environment. The haircolor is a success or failure before you ever apply the color. Studies show that the #9 reason that guest returns to the salon is the haircut or color itself. The #1-8 reasons are all about how they were treated, the relationship that was built and how they left feeling about the experience. The A.C.E. has been an essential tool they utilize on a daily basis in their successful salon. Learn to give the perfect color consultation to explode sales and guest retention, live more confidently and organized as a salon professional and instantly gain referrals, great online reviews and make more money in your career. Rise to the level of consultation mastery that you seek today!
Ame and Dennis Metcalfe
This exciting young couple are trailblazers in the beauty industry. They are often called upon to teach their methods of operating a salon business. Denver is a highly competitive city and this couple does a lot more than hold their own. The salon is a Aveda Concept Salon and as such they are asked to travel to other areas of the country to teach how to succeed in the haircolor business. According to them the haircolor begins the moment the client enters the door. The client\'s appearance, body language and dress are all important. A haircolorist must be able to read between the lines of what a client communicates to the haircolorist. This is truly “the perfect consultation.”
The outline for this class is available as a PDF document. You'll need Adobe Acrobat Reader to view and print its contents.To save the outline to your desktop, right-click (for Macintosh users, press your control key down and click) and choose the option to save, save as or save file (whichever is offered), then save to a location where you can find the file for your viewing/printing pleasure. Alternatively, you can view the PDF, then choose File>Save As... from the browser window to save the PDF to your desktop (or chosen location).